Class Registration & Attendance Rules
Click any section to open the full information.
Arriving at Class
Arrival Time
- If you reserved a spot via the app — please arrive up to 5 minutes before class.
- After that we can't guarantee your spot will be held.
Registration Rules
- Reformer Pilates members: At Tel Aviv Ibn Gabirol, Yafo, Florentin and Maza branches you can register for 2 classes per week.
- Daily limit: Only one class per day in advance.
- Additional classes: Available on a walk-in basis (subject to availability).
Class Cancellation Times
Cancellation Windows via the App
- Morning classes (until 15:00) — cancel up to 12 hours before class.
- Evening classes (from 15:00 onward) — cancel up to 3 hours before class.
Important to Know
- Didn't cancel in time? The registration will count as one of your entries.
- Please don't call the front desk to cancel a class.
Pre-Registration Block
When Are You Blocked?
Missed 2 registered classes within 7 days → 3-day pre-registration block.
What Happens During the Block
- Classes you've registered for — cancelled.
- You can still come on a walk-in basis.
How to Know if a Spot Is Available
- The app will show Open for Registration.
- If full, it will show Class Full.
Why Does This Rule Exist?
To allow an affordable membership with maximum flexibility (cancellation up to 3 hours before).
Waiting Lists
Waiting List Registration Rules
- You can join one waiting list per day.
- You'll receive a push and email notification when a spot opens.
- 10 minutes only to register after the notification.
How to Register After a Notification
- Open the app — FEED screen.
- Refresh the page.
- A registration window will appear.
Important Notes
- If 10 minutes have passed since the notification — someone else may have already registered.
- You cannot swap a freed-up class for another class you've already registered for.