Class Registration & Attendance Rules

Click any section to open the full information.

Arriving at Class

Arrival Time

  • If you reserved a spot via the app — please arrive up to 5 minutes before class.
  • After that we can't guarantee your spot will be held.

Registration Rules

  • Reformer Pilates members: At Tel Aviv Ibn Gabirol, Yafo, Florentin and Maza branches you can register for 2 classes per week.
  • Daily limit: Only one class per day in advance.
  • Additional classes: Available on a walk-in basis (subject to availability).

Class Cancellation Times

Cancellation Windows via the App

  • Morning classes (until 15:00) — cancel up to 12 hours before class.
  • Evening classes (from 15:00 onward) — cancel up to 3 hours before class.

Important to Know

  • Didn't cancel in time? The registration will count as one of your entries.
  • Please don't call the front desk to cancel a class.

Pre-Registration Block

When Are You Blocked?

Missed 2 registered classes within 7 days → 3-day pre-registration block.

What Happens During the Block

  • Classes you've registered for — cancelled.
  • You can still come on a walk-in basis.

How to Know if a Spot Is Available

  • The app will show Open for Registration.
  • If full, it will show Class Full.

Why Does This Rule Exist?

To allow an affordable membership with maximum flexibility (cancellation up to 3 hours before).

Waiting Lists

Waiting List Registration Rules

  • You can join one waiting list per day.
  • You'll receive a push and email notification when a spot opens.
  • 10 minutes only to register after the notification.

How to Register After a Notification

  1. Open the app — FEED screen.
  2. Refresh the page.
  3. A registration window will appear.

Important Notes

  • If 10 minutes have passed since the notification — someone else may have already registered.
  • You cannot swap a freed-up class for another class you've already registered for.
ווטסאפ